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That is the exact page I used to argue my case with Apple on the phone. I said it was misleading that the price given to me at the Apple store was so much highe
by interpol_p 10y ago
That is the exact page I used to argue my case with Apple on the phone. I said it was misleading that the price given to me at the Apple store was so much higher than what was listed on their website.
They told me that those prices are the service pricing, but do not include parts. And because the entire lower-half of the laptop needed to be changed in the rMBP model, the total cost would come to about $900 AUD.
The actual item listed on the repair invoice is "Top Case Assembly with Battery" @ $562.73 and the "Hardware Repair Labor" charge is listed at $289 AUD.
Did you ever have friends or relatives change the battery in a retina MacBook Pro? Apple cannot remove the battery because it is glued into the lower case assembly. And so when I got my machine back from Apple the trackpad, keyboard, and lower aluminium chassis was brand new (however the bottom plate, logic board, and internals were the same).