Definitely! I was burned by this and Motorola before as well here in the UK. The official repairers are just about as awful as you can get. Half the screen sto

Definitely! I was burned by this and Motorola before as well here in the UK. The official repairers are just about as awful as you can get. Half the screen stopped working after a month. The official repairer cocked up the handset further and claimed water damage and sent me an invoice for £138 (handset price was £159 new) holding the handset to ransom. This was when Google/Motorola were the same company in theory. A letter was sent back suggesting that they can insert the invoice in a body orifice of their choice and send it back now or it'd be small claims court. It arrived 5 days later by courier. Proximity sensor was dicky, so it went back again. That took a month. Paying for an Apple product is almost worth it for the service. I prefer to go without either though.