When I tell people that aren't really interested in technology that I work in the industry and get asked if I can fix their computer. If it's friends or family

When I tell people that aren't really interested in technology that I work in the industry and get asked if I can fix their computer. If it's friends or family, and there is actually something wrong and it's hindering their own work, I'll help. For most others, it comes down to either: A: Google it B: Back important things up, reinstall Windows (followed by A: Google it).