I had an account suspended, I still don't know why. It was a generic account my roomate and I used to manage stuff that we shared at the time. I still have some

I had an account suspended, I still don't know why. It was a generic account my roomate and I used to manage stuff that we shared at the time. I still have some stuff hooked up to it. Logged in one day to get my new credentials from PIA and it was disabled. All I did was open a ticket from the backup account listed (my main account) asking what the deal was, and....POOF! account reactivated.