Could this have been fraud detection automation? I would be shocked if they didn't at least let you dump the contents of your account and setup temporary mail f

Could this have been fraud detection automation? I would be shocked if they didn't at least let you dump the contents of your account and setup temporary mail forwarding. It's their service and these people didn't follow the rules but when they ask us to essentially entrust our digital lives to them they owe even the misbehaving users (as opposed to criminal users) who broke a TOS agreement something more than just scorched earth tactics.