Comcast's customer service isn't as bad as DirecWay (satellite internet provider) in my experience. When I had DirecWay my wait for service was typically over 3

Comcast's customer service isn't as bad as DirecWay (satellite internet provider) in my experience. When I had DirecWay my wait for service was typically over 30 minutes on the phone. So I had to find a big block of time before calling. My internet went out for the 4th or 5th time and I called them the next day to try to figure it out. The service guy on the phone berated me for waiting so long and said "if you had your arm chopped off would you wait a day before going to the hospital??".