He said he tried to call Apple's main line, which kind of sounds like the worst possible way to go about it, in fact it sounds like an intentionally ineffective

He said he tried to call Apple's main line, which kind of sounds like the worst possible way to go about it, in fact it sounds like an intentionally ineffective way to do something so you can say you tried to do it. It sounds like a lame excuse, in other words. There are a lot of ways it could have easily been returned with some level of assurance that it would find it's owner. Besides, the guy sold the thing for $5k and apparently reached out to Gizmodo and Engadget, I find it hard to believe he ever actually tried to return it.