3 ms·
Well the arbitrary response time is driven by users requesting rides. If Uber takes that long to match me with a driver, I assume the app is busted and I switch
by hueving 10y ago
Well the arbitrary response time is driven by users requesting rides. If Uber takes that long to match me with a driver, I assume the app is busted and I switch to Lyft.
- untog 10y agoThat doesn't mean it isn't dangerous.
- ptaipale 10y agoSounds like there is need for some regulation here, because the risks of fast response time to customer are externalized to other people in traffic. There could be a law that a driver must have at least one full minute to accept a request. That would help this problem, even if one minute is still a short time to pull over and respond.
- oftenwrong 10y agoInstead of building regulations around internet services to discourage bad driving, why not just enforce laws on bad driving directly? If a driver is not paying attention while driving, punish them.
- zachsnow 10y agoSuppose my livelihood depends on using my phone while driving (which entails all of the distraction, etc. described, and sometimes results in poor driving on my part). I wonder how much enforcement would be required before I would stop using my phone while driving (and incur the requisite loss of income). Right now enforcement is at, what, 1/1000 rides (to pick an arbitrary number)? If it was 10/1000 would it influence my behavior? I imagine that 10X or even more enforcement would be required, which may not be practicable.
- frakr 10y agoThe expectations of the users are supposed to be managed by the creators of the apps. Right now, in my opinion, they are making an unacceptably dangerous compromise in driver safety for a very minor increase in customer convenience.