4 ms·
This is a huge deal and I think he has totally underestimated how quickly this will happen. And customer service agents are going to be among the first to get
by bgupton 10y ago
This is a huge deal and I think he has totally underestimated how quickly this will happen. And customer service agents are going to be among the first to get displaced by AI. Right after all the truck drivers. We aren’t doing anywhere nearly enough to prepare for this change. It’s going to make the election look like ripples in a kiddy pool compared to a hurricane.
- fapi1974 10y agoI get that it will have a big effect, but I think that human interaction is so nuanced that that effect will play out slowly. Again, I think single digit years is possible, but not less than five.