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The Apple Genius should tell the customer: You have two options: either you give me you unlocked iPhone and I, and any of my colleagues, could steal any inform
by gonvaled 10y ago
The Apple Genius should tell the customer:
You have two options: either you give me you unlocked iPhone and I, and any of my colleagues, could steal any information from your device, or you backup and wipe the phone before giving it to us.
That is, Apple should make very clear what it means giving an unlocked phone to an untrusted third-party - even when that party happens to work for Apple.
Let's not forget that, by definition, Apple the company is also an untrusted third-party (not only the Apple employees).
- sangnoir 10y ago> Let's not forget that, by definition, Apple the company is also an untrusted third-party Maybe in theory. In practice, the devices trust all software updates signed by Apple's certificates. Who knows what other trusted diagnostic hardware exists 'at the back' referred to in the article.