Several years ago, I took a white MacBook in to the Apple Store to have it looked at. The white plastic around the front corners had started to crack and chip o

Several years ago, I took a white MacBook in to the Apple Store to have it looked at. The white plastic around the front corners had started to crack and chip off. It didn't affect the functionality at all -- it was only cosmetic -- but I wanted to get it fixed. Apple said they'd have to send it off to fix it. It'd be about three weeks before I'd get it back and, yes, they'd need my password -- to fix a purely cosmetic issue. The next day, I took it to a local AASP and showed it to them. They said they'd order the part, get it the next morning, and I could pick it up the next afternoon. No, they didn't need my password. When I went back to get it, they had fixed it and it was just like brand new. Oh, and they had ran some type of diagnostic tests on it, found that the DVD drive was failing, and went ahead and replaced that for me too -- without my password! It was all covered under AppleCare and I didn't have to do the backup/wipe/restore dance.