3 ms·

I hope they're right up there next to AT&T :/ Comcast and AT&T are the only choices for broadband where I live. I've had both. It really is awful either way.

krschultz 17y ago
Ouch. I'm moving from an area with Optimum Online & Verizon FIOS to one with only Comcast & AT&T. If you had to recommend between the two, which one is less awful.
- francoisdevlin 17y ago
  Comcast has bats, AT&T doesn't http://www.penny-arcade.com/comic/2000/9/20/ http://www.penny-arcade.com/comic/2000/9/20/
- kevinherron 17y ago
  Where I live Comcast offers higher speeds. It's also more expensive. I recently moved and switched to AT&T and I'll explain my current gripe with them. I have 6Mbit DSL (the fastest they offer). Things worked fine for the first couple months. No real complaints other than the fact that 6Mbit isn't really that fast. Then all of a sudden about a month ago my connection drops to ~1.25Mbit. Netflix is un-streamable (any video really), downloads are slow, all of this regardless of host. Speedtest.net confirms my speeds. I call and complain, they verify I still have the 6Mbit plan, I play their unplug and replug the modem game (that I had already tried numerous times, as well as a different phone cable and ethernet cable). They run a "line test" and say everything looks fine so they'll send someone out. The guy never calls or shows up. I call back last weekend to try and get this worked out and get another guy out and they say there is no record of my service call ever. Also, their tools are currently down and without first running a line test they can't schedule a service appointment. They tell me to call back and try again the next day. As it stands I haven't called back yet because I've been too busy... but I'm planning on it and hoping for the best :/
  - jrockway 17y ago
    This is exactly why I have Speakeasy.
jrockway 17y ago
Probably not correct. You can buy a twisted pair from someone like Covad and then use whatever ISP you want. This is how Speakeasy works. Yeah, it costs more, but it's nice to not have to deal with AT&T or Comcast, right?

krschultz 17y ago

Ouch. I'm moving from an area with Optimum Online & Verizon FIOS to one with only Comcast & AT&T. If you had to recommend between the two, which one is less awful.

francoisdevlin 17y ago
Comcast has bats, AT&T doesn't http://www.penny-arcade.com/comic/2000/9/20/ http://www.penny-arcade.com/comic/2000/9/20/
kevinherron 17y ago
Where I live Comcast offers higher speeds. It's also more expensive. I recently moved and switched to AT&T and I'll explain my current gripe with them. I have 6Mbit DSL (the fastest they offer). Things worked fine for the first couple months. No real complaints other than the fact that 6Mbit isn't really that fast. Then all of a sudden about a month ago my connection drops to ~1.25Mbit. Netflix is un-streamable (any video really), downloads are slow, all of this regardless of host. Speedtest.net confirms my speeds. I call and complain, they verify I still have the 6Mbit plan, I play their unplug and replug the modem game (that I had already tried numerous times, as well as a different phone cable and ethernet cable). They run a "line test" and say everything looks fine so they'll send someone out. The guy never calls or shows up. I call back last weekend to try and get this worked out and get another guy out and they say there is no record of my service call ever. Also, their tools are currently down and without first running a line test they can't schedule a service appointment. They tell me to call back and try again the next day. As it stands I haven't called back yet because I've been too busy... but I'm planning on it and hoping for the best :/
- jrockway 17y ago
  This is exactly why I have Speakeasy.

jrockway 17y ago

Probably not correct. You can buy a twisted pair from someone like Covad and then use whatever ISP you want. This is how Speakeasy works. Yeah, it costs more, but it's nice to not have to deal with AT&T or Comcast, right?