I get the case insensitivity on the username though. You don't want grandma trying to remember if it was SweaterKnits@aol.com or sweaterKnits@aol.com as they re

I get the case insensitivity on the username though. You don't want grandma trying to remember if it was SweaterKnits@aol.com or sweaterKnits@aol.com as they resolve to the same thing. If not using the email, then he same thing applies, and I don't want the hassle of my tech support trying to resolve the difference over the phone.