> Either it's time-sensitive or it isn't. Either you need an immediate reply, or you don't. I think part of the problem comes from differing opinions on what i

> Either it's time-sensitive or it isn't. Either you need an immediate reply, or you don't. I think part of the problem comes from differing opinions on what is actually "time sensitive". I think a lot of the trouble comes from someone using a time-sensitive communication method (phone, physically coming to your desk) on something the other person doesn't see that way. I certainly have less empathy for someone that has time-sensitive problems through their own poor planning (aka "Your failure to plan is not my emergency"). Everyone makes mistakes, but some people seem to continually have their own self-created emergency all the time, and it's completely draining.