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That's exactly correct. If your communication is in fact important enough to barge in disruptively and demand their full attention immediately, a phone call is
by tene 10y ago
That's exactly correct. If your communication is in fact important enough to barge in disruptively and demand their full attention immediately, a phone call is appropriate. If your communication is not that important, then send an email and expect to wait, because they're doing other things. Either it's time-sensitive or it isn't. Either you need an immediate reply, or you don't. Why bother being anxious and nervous about something if it's not time-sensitive? If it's time-sensitive, then just make a call.
Where does this bizarre communication anxiety come from?
- gregmac 10y ago> Either it's time-sensitive or it isn't. Either you need an immediate reply, or you don't. I think part of the problem comes from differing opinions on what is actually "time sensitive". I think a lot of the trouble comes from someone using a time-sensitive communication method (phone, physically coming to your desk) on something the other person doesn't see that way. I certainly have less empathy for someone that has time-sensitive problems through their own poor planning (aka "Your failure to plan is not my emergency"). Everyone makes mistakes, but some people seem to continually have their own self-created emergency all the time, and it's completely draining.