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KLM almost certainly has hundreds of passengers a day whose gross margin is in the pennies.
by CPLX 10y ago
KLM almost certainly has hundreds of passengers a day whose gross margin is in the pennies.
- londons_explore 10y agoTrue, but Google has Billions of customers per day whose margin is in the pennies, and a few hundred thousand significant account holders. An account holder chosen at random is most likely to be in the former category, unlike klm where a customer chosen at random is likely to have a much higher margin worthy of a few dollars of support costs. Some might argue a company should support a customer well even if doing so puts that customer as a lifetime lossmaker though.
- spiderfarmer 10y agoThey don't have billions of Adsense users, hence the comparison with KLM. And even a small publisher can grow into something big.
- deleted 10y ago[deleted]