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What a coincident; I was just wondering when will Proton popup on HN to share my experience. I must say I don't think they even have customer support. I emaile
by joering2 10y ago
What a coincident; I was just wondering when will Proton popup on HN to share my experience.
I must say I don't think they even have customer support. I emailed them and opened tickets multitude times with serious questions (looking into moving entire enterprise with 100+ email addresses) but I guess I was neither their type of client nor they simply don't have customer support at all!
This issue turned me off and against them entirely; sorry.
- blunte 10y agoI have had good support from them. Maybe it's because I'm a paying customer? What they are doing, both from the backend side and the multiple clients side, is a lot. Chances are they are just really busy with the number of employees they have.