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Antivirus and firewall are two apps that I expect come with Windows, so as a consumer who actually paid for Windows 10 I don't care if Kaspersky is whining abou
by arkitaip 10y ago
Antivirus and firewall are two apps that I expect come with Windows, so as a consumer who actually paid for Windows 10 I don't care if Kaspersky is whining about this.
As messy as av/fw are on Windows 10, let's not forget how things were before in the bad old days; security products were sometimes as bad as the malware they claimed to protect you from. Remember when you helped family and friends and how Norton was so difficult to remove it required a dedicated removal tool? Remember the countless of cleaners that used all kinds of scummy advertising techniques to trick users into installing them, often decreasing performance and safety?
As the "computer guy" for a lot of people, I'm glad that AV+FW are included in Windows 10. I am, however, disappointed how sub par they perform and how user hostile they are.
On Windows 10, the firewall is completely opaque and Microsoft decided to remove the firewall icon from the tray. So users naturally don't know if it's installed or not or what it's doing. Also, it's buggy as hell because on more than one computer I've had to keep resetting it to defaults simply because it would regularly stop ALL outgoing connections. Took some time to figure that one out and for most casual users that would have been impossible to solve, especially since there is no freaking firewall icon to click on anymore.
The antivirus has a more visible and sane presence but performs poorly in the independent AV tests. For some reason it changes names more often than a porn star, further confusing users. The blog post fails to mention Microsoft Defender, the fifth incarnation of the AV on Windows 10, so there are five different AV that Microsoft offers/has offered.
Microsoft needs to improve the quality of their built-in security products, both how successful they are at protecting users but also the overall usability experience.