I'm not speaking as a software developer now. I think it's an established fact that "normal" people love (loved) Apple products because they "just work" (worked

I'm not speaking as a software developer now. I think it's an established fact that "normal" people love (loved) Apple products because they "just work" (worked). The prettiness is a nice bonus, but they key thing was always the concept of "things just working". I now see Apple moving their focus from "just working" to "pretty", while raising prices.