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Compose.com (old MongoHQ) kidnapping data?
Well, without previous warnings, in one month they stopped their free service and archived the data of the users.
Now, if you want your data back, you have to pay.
Is it a blackmail strategy?
It is terrifying to know we trust our data in a company that do this. Well, not anymore.
- avitzurel 10y agoDo you have an email to prove those claims? I worked with MongoHQ before they became Compose (not the free version) and they were really nice people. Usually when a company does something like this (canceling free or something) they let you know in advance so you can take measures, didn't they let you know in advance?
- mtmail 10y agoHere's the email I got Nov/3rd, a 20 day warning. I haven't used it actively so I wasn't affected. Subject line: Important: Your Compose/MongoHQ Sandbox Database Sandbox Retirement Since 2011, we've provided free access to our platform under the "Sandbox" plan. Thousands of individuals and businesses have had the ability to experiment, learn, and grow their use of MongoDB. As the saying goes, "all good things must come to an end". The server "lennon.mongohq.com", where you currently have a database, will soon be sunset. Data stored within Sandbox databases on lennon.mongohq.com will be permanently deleted on November 23, 2016. We would love for you to migrate your data to our rock-solid paid plan, where you can access a trove of new features, enjoy super-fast speed, high-availability fault tolerance, and more. If you no longer need your Sandbox database, we'll automatically and securely remove it from your account on November 23, 2016. If you need your Sandbox database, you'll want to migrate to a paid plan or otherwise archive your data. You can perform all these tasks within the Compose dashboard. Heroku user? You'll need to follow these instructions to migrate your Heroku add-on. Any questions? Just reply to this message to open a support ticket and we'll help you out! This is a one-time email sent because you have a database with Compose. You will not be emailed again.
- avitzurel 10y agoThat's what I imagined it is. Not quite what OP described... Proper notice, enough time to migrate away. Looks fair
- indignant 10y agoMaybe I used to better companies like Google and Facebook, that alert you many times, using distinct communication ways, to avoid spam issues etc. Parse.com (from Facebook) for example, give us 1 year and lots of warnings.. Google Reader also give us 1 year and lots of warnings.. Well, I am very disappointed the way the company treats this very serious subject. I almost lose very important data. So, I had to alert other people about this.
- toomuchtodo 10y agoYour expectations are unreasonable. Few orgs have Google or Facebook resources. Any notice is better than just closing down without notice, which would entirely be within their right. Keep a copy of your data at all times if it's valuable.
- indignant 10y agoThis is not about rights. Blackmail is a legal and completely honest strategy if the user agree with that. A good example is the Ashley Madison deal. This is not about resources either. The company should handle their resources with responsibility. This is about ethics and responsibility. Ethics because the user did not agree with the blackmail strategy when he start to use the system.
- toomuchtodo 10y agoThey have no legal obligation to their users to continue their service for a period of time. Do not rely on a cloud provider for your data if you're not prepared for it to disappear at any time.
- indignant 10y agoWell, like I disagreed with the company, I should disagree with you too. Nice people treats you with respect, attention, care. And I didn't get this from their Support team, although I was always respectful with them. I only want to expose my case, because I think an IT company, specially which handle user data, should be very responsible. And the company don't appear to be responsible for me. Best,