3 ms·
detaro is correct. The manufacturer and the authorized reseller are the only entities with skin in the game. The manufacturer has cause to protect their brand,
by jonny_storm 10y ago
detaro is correct.
The manufacturer and the authorized reseller are the only entities with skin in the game. The manufacturer has cause to protect their brand, and the authorized reseller probably prefers to remain authorized.
Because only the manufacturer has the leverage to make authorized resellers pull counterfeit stock, going straight to the manufacturer seems the best solution. Hell, maybe you'll even get a freebie for reporting the problem.
- devereaux 10y agoThanks, I just send an email to warn Corsair. It's not just about cost, but the time spend. I wasted a few hours until I noticed the issue. And now I am wary of purchasing again from Corsair or Amazon. And I feel slightly disgusted by all this :-(
- jonny_storm 10y agoI commiserate. Unfortunately, this is a daily struggle for some, particularly in networking. The world's largest vendor of network appliances, Cisco, has the worst problem with unauthorized equipment I've ever seen. Even the US federal government, probably Cisco's largest customer, is constantly assailed by unathorized gear from authorized resellers. I'm even aware of companies factoring in project lead time for handling licensing problems for this reason. Still, this is just one example, and I'm certain many manufacturers have this problem, though it surely varies proportional to the price of the good. Regardless, caveat emptor, and know the provenance of what you purchase. Best of luck.