When the value your offering provides, which in Spotify's case is a ridiculous amount of music for a few bucks a month, most customers will forgive less than pe

When the value your offering provides, which in Spotify's case is a ridiculous amount of music for a few bucks a month, most customers will forgive less than perfect software. Obviously HN has a techie lean, and we dislike "bad" software but in the real world this matters little to 90+% of Spotify's customer base I'm sure.