> If I had to guess, I'd suggest that it's a combination of technical debt and bad processes inherited from their startup days, combined with a management focus

> If I had to guess, I'd suggest that it's a combination of technical debt and bad processes inherited from their startup days, combined with a management focus on features that support monetisation goals rather than basic maintenance. I wish it was that. I'm not claiming to know, but AFAIR they've done at least two overhauls which I believe changed both dependencies, interface and logic, which suggests they had at least the opportunity to clean out any technical debt. But for sure, something in the client development is broken. I remember reporting that bug too, as well as others.