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I've had a similar poor customer support. They constantly kept redirecting me to their forums or to their FAQ's when my payment wasn't going through. Finally
by udkl 10y ago
I've had a similar poor customer support.
They constantly kept redirecting me to their forums or to their FAQ's when my payment wasn't going through.
Finally I raised a support request and awaited their reply. That was a few months ago. Since I didn't hear back from them I gave my money to Google play music (even though I'm not a fan of the google play UI or the app).
- zegerjan 10y agoHow did you transfer all you saved songs, and playlists? Also, how is music discovery there? Spotify is crazy good with their discover weekly feature.
- fdgdasfadsf 10y agoThe discover weekly is sponsored content. EDIT I am interested are you downvoting because you (1) think I am wrong, or (2) don't like that it contains adverts, or (3) don't mind it containing adverts and think that this is irrelevant?
- zegerjan 10y agoI found some content[1] on that, but I don't think it affects paying subscribers. [1] http://www.adweek.com/news/technology/spotify-will-now-let-brands-sponsor-most-popular-playlists-171706 http://www.adweek.com/news/technology/spotify-will-now-let-b...
- afishisafish 10y agoSome of the playlist may be, but I'm pretty sure Elvis Costello, Paul Mccartney's Wings and Dâm-Funk don't need Spotify marketing.
- rahoulb 10y agoI've used an iOS app called Stamp (paid for) to transfer my stuff to Apple Music. There is a desktop version as well. Apple Music's discovery is awful (although I guess it doesn't know me as well as Spotify does)