In a conversation like this I read it as a short-hand for "average non-techical user" that's less directly insulting than "lusers". I'd probably just say "norma

In a conversation like this I read it as a short-hand for "average non-techical user" that's less directly insulting than "lusers". I'd probably just say "normal user" or "average user" myself, but I don't find it name-calling in context.