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This exactly. I used the free credits, paid for maybe 3 rides. Cars were never the promised wait away. Compared to Uber you got some really ratty cabs. The app
by iamben 10y ago
This exactly. I used the free credits, paid for maybe 3 rides. Cars were never the promised wait away. Compared to Uber you got some really ratty cabs.
The app itself had a bunch of UX problems. Worst, ages ago I tried to cancel a ride. It must have actually cancelled the ride, but the app still said "requesting". When you went to cancel, it said "something has gone wrong". So it was permanently requesting. I emailed tech support. Sent screenshots as asked. Weeks passed. As of a few days ago, it's still broken. If I can't do the fundamental thing the service is meant to do - what chance does it have?
Long and short, if you're going to take on Uber, hella slick is the _starting point_.