An e-mail sent off to 64 customers is hardly conclusive evidence that these are the only ones. There are a million reasons why they might have sent e-mails to o

An e-mail sent off to 64 customers is hardly conclusive evidence that these are the only ones. There are a million reasons why they might have sent e-mails to only those 64. Maybe these 64 people all complained about something specific and fusion garage wanted to look like they cared, maybe this e-mail is one in a batch of who knows how many, maybe they accidentally cc'ed 64 people and bcc'ed the rest, maybe it's just a sample of 64 to see how many would respond, maybe it's a list of only customers from the Phillipines, maybe maybe maybe.