The point of the complaints, and the lawsuit, is that you as a consumer are not receiving a fair picture of reviews. The allegation is that businesses that don'

The point of the complaints, and the lawsuit, is that you as a consumer are not receiving a fair picture of reviews. The allegation is that businesses that don't pay lose positive reviews and gain negatives, by yelp's manipulation. If the allegations are true, then what yelp may have helped you do is frequent businesses that knuckled under and paid the extortion.