There are plenty of reports of people who, after getting refunded for a fraudulent transaction, get told that the bank won't investigate it, and that they shoul

There are plenty of reports of people who, after getting refunded for a fraudulent transaction, get told that the bank won't investigate it, and that they should report it to the police themselves if they want to get someone to investigate. That doesn't strike me as banks caring too much. I'm not saying the banks care nothing for security, and I am sure that they don't want to lose money if they had a choice, but their actions often give an outward impression of not being too bothered about individual losses.