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There is absolutely no reason to expect volunteers to owe you their time or responses. I don't mean to denigrate you, but I must be candid here: demanding work
by danielheath 10y ago
There is absolutely no reason to expect volunteers to owe you their time or responses.
I don't mean to denigrate you, but I must be candid here: demanding work from others without putting in the hard yards yourself is simply not acceptable.
Going forward, I would recommend taking a look at your written communication, and make sure that you are being fair and kind.
Good luck.
- aub3bhat 10y agoI don't know why you are being downvoted, but I agree with you. The level of entitlement expressed on this forum is off the charts. This behavior is reflected in this case or in case of RethinkDB or any other startup which is closing down, where the frame of mind or needs of the people who build/maintain are secondary to those of customer/users. Its quite a paradox.
- rootlocus 10y ago> The level of entitlement expressed on this forum is off the charts. This is ridiculous. Expecting the maintainer who hasn't contributed for over a year (hasn't given any life signs or shown any interest) to give admin rights to someone who genuinely cares about the project isn't entitlement. It's the absolute minimum he could do to keep the project alive at the expense of other peoples time and effort.
- inimino 10y agoNot really. People die unexpectedly. Things come up. Adopting a project with a bus factor of one and expecting things to just work out, and blaming that person instead of yourself when they don't... I think that's pretty close to "entitlement", with a dash of wishful thinking.
- enraged_camel 10y agoLook, open-source projects may be "free" in the sense that you don't pay money for them, but they still cost time. Time to learn, time to integrate into your project, time to debug if things go wrong. Not to mention time to switch to another library if the one you picked doesn't work out for some reason. As such, there exists a kind of implied social contract between the project owner and users. The owner wants people to use the library[1] and improve it, and the users in turn want semi-frequent updates/fixes and to be informed about the status of the project. Projects that are regularly updated receive more users and contributors, who in turn help provide bug reports, improvement ideas and PRs. Calling users "entitled" for asking the owners to adhere to the aforementioned social contract, which defines open-source and holds it together like glue, betrays a fundamental lack of understanding of what this ecosystem is and how it manages to be a legitimate alternative to commercial software. [1]If the owner has other reasons for putting up the project on Github/Gitlab etc (e.g. it's their hobby project, or they want to showcase their code to potential employers), and has no intention to support it, then they should include a note in the readme that the code is not intended for production use. Problem solved.
- inimino 10y agoOpen source software runs the gamut from unmaintained to supported by a foundation with multiple corporate members, a board, and plans in place to ensure continuity under various adverse circumstances. How much stability do you need? It isn't the responsibility of the project owner to tell you that their project doesn't meet your needs. It is your responsibility to check how the project is run and choose whether or not to take on that risk. People actually doing the work of evaluating the risks they are taking on is how open source actually does become a legitimate (sometimes safer) alternative to commercial software. People not doing the work, taking on risk without doing their homework, and then whining when it bites them in the ass is, well, "the story of left-pad".
- aseipp 10y ago> As such, there exists a kind of implied social contract between the project owner and users. No, there doesn't. The "reality" is this: you are using the code I have given out, and that's all you get from me. I also very much enjoy how you talk about your own free time, and how it's not really "free" to evaluate this stuff, and thus there's a burden etc etc -- and then conveniently turn around immediately and say "but maintainers are required to give me their time, that's part of the social contract". What kind of bullshit is this? It's always the same shit -- time and money for me (I get to reap the rewards, shitpost on your bugtracker, and complain on my blog when you make me mad), none for thee (you're required to help me). If you're so worried about your own time and your own cost savings -- go buy proprietary code. Or pay the maintainer. Then you can actually have a real contract without handwaving and appealing to non-existent "social contracts". If you want to whine about taking on risk, maybe you should also bear the burdens of that, as well as the benefits. I'm sorry that's so unfair, but maybe it could teach you something. > If the owner has other reasons for putting up the project on Github/Gitlab etc (e.g. it's their hobby project, or they want to showcase their code to potential employers), and has no intention to support it, then they should include a note in the readme that the code is not intended for production use. Problem solved. So your answer is that we should always assume this "social contract" exists with every piece of code, and thus maintainers are obligated to slave away for us unless specified otherwise? This entire post reeks of nonsense entitlement-justification. I do not owe you my free time because I posted a library on GitHub, though I may choose to give you my time. I am also free to rescind that offer at any time, and guess what -- I do not need your approval to do so (because, really, you are not that important). End of story.
- enraged_camel 10y agoHe didn't demand "work", he simply pointed out that hibernating or abandoning a project many people have come to rely on without arranging for others to (at least temporarily) take over is irresponsible and causes a lot of frustration.
- lukeschlather 10y agoAnswering emails is work. It's also often a lot harder than it sounds at first blush.
- enraged_camel 10y agoSetting up auto-reply takes 10 minutes. All modern email clients allow creating auto-reply rules based on who the email is from or the words the subject line or body contain. "Thank you for your email. This is an automated reply to let you know that active development of this project is currently on hold. If you have any questions, please email bob@project.com, who is the current maintainer." That's it.
- dmuth 10y agoPretty much that. And to elaborate, there is no shame at all asking for help. I can think of a few ways in which to do this: - If you are the sole maintainer of a project, putting up a note in the README asking for a co-maintainer or someone to take over the project entirely. - Responding to emails with, "I'm swamped/I don't think I can do this right now, can you help/would you be willing take on this role?" Totally acceptable. There are lots of eager developers out there who would be willing to contribute to an open source project if they could. - Posting on HN asking if anyone is willing to help out. :-) I get that sometimes stuff happens in real life--illness, working long hours, taking care of children or family members--these are all perfectly valid reasons for not being able to put in the time needed to work on an open source project. However, the developer community cannot offer its help if said help is not asked for.