My last few companies have been very heavy Salesforce users (mostly large companies). (I'm in sales). I've used a few CRM suites over the years and Salesforce

My last few companies have been very heavy Salesforce users (mostly large companies). (I'm in sales). I've used a few CRM suites over the years and Salesforce is basically the "least worst" and with a bit of customization is actually quite usable and tweakable without requiring coding skills. They also have a great non-profit policy where it's free to use, so a large-ish student exchange organization I volunteer for uses SFDC for their contact management, marketing , conference registration, and order accounting.