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>No, Slack isn't a world away from IRC or email - but it's enough better that people want to use it, that's good. Move Slack into IRC's position, and Microsoft
by quanticle 10y ago
>No, Slack isn't a world away from IRC or email - but it's enough better that people want to use it, that's good.
Move Slack into IRC's position, and Microsoft Teams into Slack's position, and you can see what Microsoft is trying to do. The problem with Slack is that right now, they're caught in the middle. They're not a consumer-facing company (at least, their profit model isn't consumer-facing), but, at the same time, they haven't invested in the boring schlep work (auditing, compliance, etc.) to make their product truly competitive to large enterprises. So they're stuck in this small-to-medium business space, while Microsoft is trying to vault ahead of them to capture the large enterprises.
From what I've seen, this is pretty much Microsoft's cloud strategy in a nutshell: take other companies' products, do the boring schlep work to add auditing, compliance, Active Directory Integration, etc. and then sell it to enterprises as a cloud service. This appears to be Azure's strategy against AWS, Office 365's strategy against Google Docs, Visual Studio Team Services' strategy against Github, and now, Microsoft Teams' strategy against Slack. It's a brilliant strategy that plays to Microsoft's strengths - knowing the needs of enterprise customers - while relying on the broader market to fill in for its weaknesses in discovering new products and doing UI design.