3 ms·

They provided a ton of value by bringing things together, by making everything easy and work intuatively. I guess my point is I think too many people are indeed

by Latty 10y ago

They provided a ton of value by bringing things together, by making everything easy and work intuatively. I guess my point is I think too many people are indeed dismissing slack as being lucky, or just pushing with heavy marketing, when I think they actually did something of value we can learn from.

threatofrain 10y ago
But what would you say about HipChat or other competitors? Why didn't HipChat win? Was there a critical feature they missed or botched? Providing value is not the whole story. That's why I begin looking for alternative factors -- like luck and circumstance.
- yarou 10y ago
  Ultimately, the deal breaker for me is that Slack is not on-prem. Microsoft's solution will be, and that will be the true end for Slack.
- BoorishBears 10y ago
  Marketing
- blakeyrat 10y ago
  HipChat hasn't botched anything, but they also haven't done anything really well. HipChat is merely... ok I guess? The thing keeping HipChat going in the face of Slack is that Slack can't be used on-premises, which is HUGE for an extremely large percentage of business. HipChat hasn't improved as fast as Slack because they haven't needed to-- since no HIPAA-compliant business (to give just one example) can use Slack at all, the two products don't really compete with each other currently. That doesn't apply to this new Microsoft solution, which will probably kill-off HipChat long before it kills off Slack. Unless Atlassian really gets their butt moving and starts improving their product.
- Fishkins 10y ago
  I don't know about the overall reason, but in my personal experience Slack just worked way better. My team used Hipchat for a while a few years ago. We found it to be very buggy. I would frequently send messages, but the recipient would never get any indication I'd sent it. The same thing happened for my incoming messages. Technically the message would be there if I looked though all my chats and checked for messages I hadn't seen yet, but there were no notifications or indications they were new. Even when the worked, Hipchat notifications weren't configurable a the granularity I wanted. Slack also is prettier and feels more cohesive to me, but that's a secondary concern.

by Latty 10y ago

threatofrain 10y ago

But what would you say about HipChat or other competitors? Why didn't HipChat win? Was there a critical feature they missed or botched? Providing value is not the whole story. That's why I begin looking for alternative factors -- like luck and circumstance.

yarou 10y ago
Ultimately, the deal breaker for me is that Slack is not on-prem. Microsoft's solution will be, and that will be the true end for Slack.
BoorishBears 10y ago
Marketing
blakeyrat 10y ago
HipChat hasn't botched anything, but they also haven't done anything really well. HipChat is merely... ok I guess? The thing keeping HipChat going in the face of Slack is that Slack can't be used on-premises, which is HUGE for an extremely large percentage of business. HipChat hasn't improved as fast as Slack because they haven't needed to-- since no HIPAA-compliant business (to give just one example) can use Slack at all, the two products don't really compete with each other currently. That doesn't apply to this new Microsoft solution, which will probably kill-off HipChat long before it kills off Slack. Unless Atlassian really gets their butt moving and starts improving their product.
Fishkins 10y ago
I don't know about the overall reason, but in my personal experience Slack just worked way better. My team used Hipchat for a while a few years ago. We found it to be very buggy. I would frequently send messages, but the recipient would never get any indication I'd sent it. The same thing happened for my incoming messages. Technically the message would be there if I looked though all my chats and checked for messages I hadn't seen yet, but there were no notifications or indications they were new. Even when the worked, Hipchat notifications weren't configurable a the granularity I wanted. Slack also is prettier and feels more cohesive to me, but that's a secondary concern.