I think it's a cop out to say that these complaints are exclusively "nerd issues" or power users issues. I hear the same complaints echoed by non techie people

I think it's a cop out to say that these complaints are exclusively "nerd issues" or power users issues. I hear the same complaints echoed by non techie people year-after-year, but the only difference is that they don't complain about it on the internet. It's easy to claim sampling bias when you're reading about it on HN.