3 ms·
A lot of things cost a small fortune in Bay Area. On the other most of startups should provide exceptional support. I believe it's hard to have exceptional sup
by jakozaur 10y ago
A lot of things cost a small fortune in Bay Area. On the other most of startups should provide exceptional support.
I believe it's hard to have exceptional support by outsourcing it remotely (unless the whole company is remote). Especially in young company, when every week a lot of things is changing. Also developers can apply changes based on support insights.
Though this might make sense for established companies, I believe initially at startup you should almost never outsource support.
- blencdr 10y agoIn France some companies "outsource" their support out from Paris near other french cities. The business offices price and cost of living is lower, you can have a proficient team for 1/3 of the price.
- fapi1974 10y agoThis is the model a lot of startups follow here as well - "outsourcing" is a loaded term.