"This is what Apple missed: none of them use a touch screen, none of them bother to check out Windows, so they can't imagine how important it can be." I surpri

"This is what Apple missed: none of them use a touch screen, none of them bother to check out Windows, so they can't imagine how important it can be." I surprised you don't envision that there must be a huge product development testbed at Apple, where they go over all these options in detail. They sold 4-6 million macs per quarter for years. They've been a product-development company ever since their inception. Sometimes it seems as if people think Phil Schiller and a summer intern are making these decisions on the basis of gut feeling. This is like when Apple pulled back the curtain after the "Antennagate" brouhaha a few years ago, and it revealed things like a huge EM test facility, a CT scanner, etc., etc. (http://www.macworld.com/article/1152771/wireless_lab.html http://www.macworld.com/article/1152771/wireless_lab.html)