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>(e.g., as an ISP, I could easily shut off a specific device; I can't just shut off a customer's entire access). If that customer is participating in a DDoS (e
by insertnickname 10y ago
>(e.g., as an ISP, I could easily shut off a specific device; I can't just shut off a customer's entire access).
If that customer is participating in a DDoS (even without their knowledge), why not?
- mjevans 10y agoWhy perform a surgical drone strike over a carpet bombing? The exact same reasoning applies to the above suggestion of just blocking access from the rogue device and then telling the customer that "The device with the address of X was misbehaving, please get it fixed and let us know".
- mst 10y agoWell, you can, but if you do it to lots of people at once your customer support phone banks will get flattened and then everybody else who has a problem at the same time will be angry at you too. I did ISP operations once back in the day and balancing "will this make things better or will it just crush our CS dept a different way?" was one of the things you had to think about.