People seem to forget there are a lot of smart people working at Apple on the business side who know what they are doing. Apple has calculated how many custome

People seem to forget there are a lot of smart people working at Apple on the business side who know what they are doing. Apple has calculated how many customers will be upset, lost, indifferent and gained due to various product decisions. Apple is not perfect or flop-proof, but they must make product decisions. These decisions, whether short term or long term, consider customers, competition and technology trends. Every decision has benefits and costs. I agree Apple may have lost its way a bit and taken too far the old Steve Jobs' approach of "don't ask the customer what they want, they don't know, a company has to show them what they will want". If you have decided not to upgrade to the new MBP because of the price or lack of ports. If you are going to buy a non-Apple laptop next time you do need to upgrade. Apple already knows this, you/we are statistics, and while they want customers to stay, they know a certain % of customers will not. The removal of the headphone jack on the iphone went through the same calculations. Still worth voicing our opinions, Apple listens as does the competition. Someone will offer what enough people want.