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One key, if not the key, to being a good manager is empathy. There are different overall approaches, but lacking in empathy is giving up an important tool. If
by TheCowboy 10y ago
One key, if not the key, to being a good manager is empathy. There are different overall approaches, but lacking in empathy is giving up an important tool.
If you treat every tool in the manager's toolbox as a hammer, then every problem looks like a nail. This attitude is usually a result of people finding what they expect.
If you expect the worst in people, they won't let you down. One shouldn't let negative anecdotes cloud their perspective and hinder their ability to relate to other people. You start ignoring situations where you could have done better and don't accept your role in allowing problems to blow up.
- tsunamifury 10y agoHe isn't a manager, he is a founder. The management layer is supposed to be the empathetic layer between the worker and the harsh realities of founding, growing and defending the company that pays them.
- TheCowboy 10y agoFounders wear many hats, and having to manage people is usually going to be one of them. I still feel that empathy is important in any other role in life even where one is not a de facto manager in a company. You and the people around you will do better with it than without it.
- j2bax 10y agoRight. Few early founders have a management layer between them and the general employees. That comes years later unless they've secured massive funding and are on an extremely fast growth path (which I'm sure describes a lot of startups as well).