I agree. We can't prove it, but recommendations of "it just works" are what I feel has helped drive Apple - especially the Mac, but in the early years, also the

I agree. We can't prove it, but recommendations of "it just works" are what I feel has helped drive Apple - especially the Mac, but in the early years, also the iPhone. Every year they seem to continue to introduce (via neglect/decisions/priorities) more reasons to pause at purchase time. And, recommendation time.