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"Amazon did not notify customers on Dec 12, 2015, only Jan 21, 2016. But this was all over the media" But would it have been that difficult to generate a warni
by DrScump 10y ago
"Amazon did not notify customers on Dec 12, 2015, only Jan 21, 2016. But this was all over the media"
But would it have been that difficult to generate a warning email (if not also surface mail to the ship-to address) to every buyer of an affected product after the 12/12 ban, given that they had all needed data immediately handy?
- ars 10y agoI don't disagree, but I'm not convinced it's worth $30 mil when at that time they were not sure it was necessary to warn people. At that time it seemed like they felt they could find the good hoverboards among the bad (hence their program of asking for certification). Only later did they realize all of them were bad.