It's hard to beat Apple store support where you can bring it egregiously broken products and walk out with brand new replacements at no charge (recently exchang

It's hard to beat Apple store support where you can bring it egregiously broken products and walk out with brand new replacements at no charge (recently exchanged my 2 year old premium iPhone headphones which had literally broken the headphone jack off for a totally free replacement no questions asked, a couple months before that I had my 3 year old BT keyboard replaced for free after batteries exploded inside it). Their hardware quality (materials, performance, durability and longevity), customer support, low level tech (like batteries) and hardware aesthetics are great. It also seems like their laptops tend to last ~5+ years.