"The thing you describe should lead them to struggle with virtually anything" ... And now you know how Comcast help pages describe settings that do not exist,

"The thing you describe should lead them to struggle with virtually anything" ... And now you know how Comcast help pages describe settings that do not exist, and why RiteAid calls me "Nancy Brown" when I log in and on and on. A bureaucratic IT department in a company that doesn't sell software as their main product usually does not have the meta ability to rock software development.