Okay, and I have 4 ridesharing apps currently installed, 2 of which were installed and setup while waiting for an Uber to arrive. There, we both have anecdata.

Okay, and I have 4 ridesharing apps currently installed, 2 of which were installed and setup while waiting for an Uber to arrive. There, we both have anecdata. I asked for evidence of "consumer inertia." One or two datapoints does not "inertia" make.