No, I'm definitely thinking of the several Fortune 100 companies I worked for in the past. They did indeed include TCO in their checklists. They did not actuall

No, I'm definitely thinking of the several Fortune 100 companies I worked for in the past. They did indeed include TCO in their checklists. They did not actually understand or care about the daily experience of the people using the computers. The decision matrix abstraction really missed a lot! Yes, the CEO had MacBook Pro. The rank and file got a "refresh" HP or Dell once every 5 years. Niceties such color gamut, gpu performance, or keyboard travel never showed up on the feature checklist.