2 ms·

I love the xps13 since I bought one in 2015. But I hope they improved their shipping experience vastly. I was really close to try to cancel my order and just g

by smoe 10y ago

I love the xps13 since I bought one in 2015. But I hope they improved their shipping experience vastly. I was really close to try to cancel my order and just get a mac again after waiting for almost 2 months without any updates to the tracking page besides the package leaving China within a couple of days, nor any helpful answers from dell or the delivery company. Initial eta was ~21 days.

mhomde 10y ago
that's a bit ironic considering one of the things that made Dell successful was their manufacturing logistics :) But yeah, I think that's one of Dell's problems, it feels like an enterprise behemoth without a soul nor a good brand. It's kinda natural for the sector they normally operate it, but still