I think it's a very "I can type without looking at my keyboard" centric view. If your keyboard shortcuts are already going unused it may be a discoverability pr

I think it's a very "I can type without looking at my keyboard" centric view. If your keyboard shortcuts are already going unused it may be a discoverability problem, or it may just be that people who aren't power users will always prefer the mouse/track pad. If that's the case then I'm not sure glitzy icons on the keyboard help them.