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I'm still kind of wondering how Facebook continues to thrive, after time and time again showing the Internet it does not do so well with customer service (in mo
by iamdave 17y ago
I'm still kind of wondering how Facebook continues to thrive, after time and time again showing the Internet it does not do so well with customer service (in more direct terms: has a very hard time listening to its users).
I'm sad to admit the only reason I haven't deleted mine a long time ago is that a good 80% of my friends are completely lost without it, even though they have working email addresses and phone numbers.
- LiveTheDream 17y agoBecause it has the right combination of easy, useful, and fun for the majority of people.
- natrius 17y agoThey treat their users so poorly that they come back every single day. I think they do a good job of doing things that their users don't know they want, and soldiering through the shitstorms that follow. Except for Beacon, which could've been successful with slight changes.
- bho 17y agos lot of people play the games on facebook. did you see the recent article about 7.4 million people on farmville?
- seiji 17y agoI'm pretty sure the number is closer to 80 million. Yes, you can climb back into your chair now.