It certainly lowers my estimation of the other party when there's no follow-up or when there are brazenly disrespectful power games in the negotiation process.

It certainly lowers my estimation of the other party when there's no follow-up or when there are brazenly disrespectful power games in the negotiation process. It's one thing not to respond to a resume submission, quite another to go silent after an interview or three. "Organizations like the Ritz-Carlton and Wal-Mart have elevated monitoring guest satisfaction to a science and know the exact dollar cost of obtaining a customer, upsetting a customer, and losing a lifelong customer. While such evaluation is common in sales and customer support functions, it is nearly unheard of in HR functions, which often interact with a significant volume of potential customers in any given year. The impact of a poor “candidate experience” is uncalculated, unreported, and not discussed, making it quite possibly one of the largest “hidden costs” facing modern organizations."