4 ms·
First of all I want to say that this regulation, like most regulations of these nature, will do very little if anything to combat the affordable housing crisis
by JDiculous 10y ago
First of all I want to say that this regulation, like most regulations of these nature, will do very little if anything to combat the affordable housing crisis in NYC. There's a severe non-luxury housing shortage. The solution is to build more non-luxury housing.
Regarding the regulation, it's well-meaning but poorly designed, broadly punishing anyone who wants to sublet their whole apartment for <30 days. I subletted my room multiple times at my last NYC apartment while I was on vacation. It was nice to make side income on a room that would've been vacant anyways, while allowing tourists (one of which became a good friend of mine) to visit NYC without paying the outrageous hotel prices here (yesterday I was looking for a hotel for the same night, the cheapest I could find would've cost $350, most were going for $450+).
I get it, we want to punish landlords who turn apartments into illegal hotels. Then why don't we simply target landlords renting out apartments that aren't their primary residences instead of painting broad strokes and making it illegal for me to make some extra income off of my vacant room while I'm on vacation, or sublet a place for 10 days while I look for a more permanent accomodation? These regulations are lazy and inefficient, causing unnecessary negative distortions to the market.
But before I come off as sounding really pro AirBnB, AirBnB has absolutely terrible customer service and a pretty steep fee (6-12% for the guest, 3% for the host), and thus I'm really hoping a competitor will step in to break this monopoly and force them to get their act together.
A couple months ago after my lease ended I decided to try living on AirBnB full-time, switching apartments every month. It worked out for the first two stays, but three days ago I ended up in a disgusting apartment with no internet connection and a different room that I had booked for 30 days.
Immediately I contacted AirBnB, and since then I've wasted an extraordinary amount of time over the phone/email with them trying to get them to simply cancel my reservation and refund me for the time I won't be staying there. After over 24 hours of this, they closed my case and offered me a $100 refund, telling me I'd need to accept this measly offer within 24-hours or get nothing (I paid over $1,600 for the reservation). Had to keep calling and eventually was able to escalate it to a supervisor, but right now three days after my initial contact with AirBnB, the reservation has been cancelled but there's still no word regarding any refund.
TLDR: This regulation is too broad and not targeted enough, but AirBnB has terrible customer service so it's hard for me to feel sorry for them and I wouldn't recommend them for long-term stays.